bad credit

A year in debt collection

Making a plan is one thing. Sticking to it: quite another. During 2015, the FTC made a plan to address some new and troubling issues in debt collection. Throughout the course of the year, we stuck to that plan – bringing a record number of new cases, banning bad debt collectors, talking with industry, and finding new ways to do outreach. Continue Reading >

Facing Debt Collection? Know Your Rights

Dealing with financial trouble is stressful enough. But when a debt collector is hounding you using unscrupulous methods, it can make matters even worse.

The fact is, you have some rights when it comes to dealing with debt collection agencies. They’re spelled out in the Fair Debt Collection Practices Act (FDCPA), which  protects consumers from abusive, harassing or unfair debt collection practices, and is enforced by the FTC. Here’s the abbreviated version of the key provisions: Continue Reading >

Take notice: How your credit history can affect your monthly bill

When you apply for things like cable or satellite TV, mobile phone service, or internet service, the company might review your credit report. They can use the information in your credit report to give you less favorable terms, meaning they can charge you more for the service than someone with a better credit history. That’s called risk-based pricing. The law says it’s OK as long as the company lets you know about it by sending you a Risk-Based Pricing Notice. Continue Reading >