Your Automobile

Guide to Navigating the Auto Claims Maze

Consumer Federation of America's Guide to Navigating the Auto Claims Maze and Auto Claims Checklist are designed to help consumers file successful auto insurance claims and keep track of key information during the process.

Auto Service Contracts and Warranties

When you shop for a new or used car, a salesperson may encourage you to buy an auto service contract to protect against unexpected or costly repairs. Before you spend extra money, do some research to see if an auto service contract makes sense.

Auto Warranties & Routine Maintenance

If you own a car, you know it's important to do routine maintenance and repairs. Can a dealer refuse to honor your car's warranty if another shop does maintenance or repairs? The Federal Trade Commission says no. In fact, this is illegal. Read more

Automobile Repair (ID)

The Idaho Attorney General offers basic tips to remember when having your car or other vehicle serviced

Back in the Driver's Seat -- Lemon Law Auto Dispute Program (CT)

If you own a “lemon” bought or leased in Connecticut, you may be eligible for the state’s arbitration program.

Buying & Owning a Car

Having a car can be an expensive proposition. Before you buy, read tips on buying vs. leasing, negotiating the best deal, financing, getting the most out of warranties and service contracts, using gas efficiently, and avoiding repossession.

Buying a Car (Montgomery County, MD)

Before you buy a new or used car, research the features, safety ratings, and costs related to different models.  Look into the average gas mileage, repair costs, and cost of insurance for each vehicle. Read more.

Buying a Used Car

Before you shop for a used car, do some homework. It may save you serious money. Consider your driving habits, what the car will be used for, and your budget.

Car Ads

Many new car dealers advertise very low interest rates and special promotions. Ads promising high trade-in allowances and low-cost options may help you shop, but you must compare carefully to find the best deal. Read more

Car Buying Checklist (IN)

Whether it’s new or used, buying a car is one of the most complex and expensive purchases you can make. It’s great to get a good deal, but doing a little homework can help you avoid some big problems. Read these helpful tips to learn about important issues that may affect your car purchase. 


Car Rentals and Collision Damage Waivers (WI)

Before you pay a rental car company for collision coverage on the vehicle, find out whether your personal auto insurance policy or credit card provide sufficient coverage. Read more about different types of coverage.

Consumer Law Information (AL)

This page provides links to some of Alabama’s most frequently requested consumer-related laws. This is not an exhaustive list of all Alabama consumer laws. Please remember this Office cannot serve as your attorney or give you legal advice.  The following laws, as well as many other consumer laws, may be accessed through this website.

You may access The Code of Alabama here.

Curbstoners (Montgomery County, MD)

When you buy a used car from a private party, there's always a chance that you're really buying from a "curbstoner," a person who's in the business of selling used cars but doesn’t want you to know that. Read about signs to watch for when you buy a used car.

Flood-damaged Vehicles (GA)

Many previously-flooded vehicles are recycled into the economy and end up being resold.  Many such vehicles were released into the marketplace after Hurricanes Katrina and Rita. If you're shopping for a used car, truck, van or SUV, learn how watch for signs of flood damage.

Gasoline Prices (GA)

There are complex causes for the price of gasoline, and many causes are beyond our government’s control. Georgia's price-control laws go into effect only after the Governor declares a state of emergency, for example, after Hurricane Katrina in 2005. Read more.

Guidelines for Motor Vehicle Advertising in Idaho

These Guidelines are intended to assist motor vehicle dealers in properly and truthfully advertising automobiles for sale.

Idaho's Lemon Law

Information on Idaho's Motor Vehicle Warranties statute commonly known as a "lemon law"

Lemon Law Complaint Process (GA)

If you have continuing problems with a motor vehicle that you purchased new or leased new in Georgia, the Lemon Law provides you with a self-help process.  Georgia’s Lemon Law is designed to help you get your defective vehicle repaired.

National Consumer Protection Week Video

Watch and share this video to find out more about National Consumer Protection Week and how you can help the people you know fight fraud and scams.

Rustproofing (WI)

Wisconsin law requires vehicle rustproofing contracts to provide information about the length and type of coverage, liability limits, transfer requirements, and consumer responsibilities. Read more

Safe Fuel Handling Guidelines (WI)

Learn how to minimize potential hazards when refueling a vehicle and storing gasoline. 

Understanding Auto Air Conditioner Repairs (Montgomery County, MD)

Auto air conditioner repairs start with a diagnosis of why the system isn't cooling.  Learn what Montgomery County requires repair shops to do.

Vehicle Repossession

If you make your car payment late, (or in some states don’t have adequate auto insurance), your vehicle could be taken away. The Federal Trade Commission wants you to know that some states set rules about how a creditor may repossess a vehicle and resell it. There are consequences for creditors that violate any rules.

What Everyone Needs to Know About Auto Repairs (CT)

Get informed before you take your car in for routine maintenance or unexpected repairs.

What to Know When Buying a Private Used Car (WI)

Buying a used car from a private seller is often a great deal. Before you buy, know what to do if something goes wrong.

Wise Buys – A Vehicle Buyer's Guide (WI)

Wisconsin law requires licensed dealers to follow state law when they advertise, display, and sell vehicles.  Read more about contracts, warranties, and the state's new car lemon law.


Your Car Repair Protection (WI)

When choosing a repair shop, check the shop's certifications and warranty policies.  Learn about your right to estimates, return of parts, and whether a shop can keep your car for non-payment.