The Tennessee Attorney General is the chief legal officer for the State. The role of the Attorney General and his staff is to help each part of state government—executive, legislative, and judicial—fulfill their respective functions. The Office contains 17 divisions charged with many different duties.
The Consumer Advocate and Protection Division protects consumers and business from unfair and deceptive trade practices. The Consumer Protection Division also enforces Tennessee’s Unauthorized Practice of Law (UPL) Statute and the state and federal antitrust laws. Actions may be brought on behalf of the Tennessee Division of Consumer Affairs (DCA) and in the name of the State of Tennessee.
The office often pursues cases based on complaints received from consumers. The Attorney General encourages consumers to report any business practice they believe is unfair or deceptive to (DCA) in the Department of Commerce and Insurance. DCA serves as the central coordinating agency and clearinghouse for consumer complaints regarding unfair or deceptive acts or practices.For more information on how the Tennessee Attorney General is working to protect consumers or for information on how to file a complaint with the Division of Consumer Affairs, visit our website at: www.tn.gov/attorneygeneral.