Technology

Telemarketer 3: Rise of the Robocalls

Picture this: It’s dinner time. The kids are screaming. Then the phone rings just as you sit down. It could be important, so you run through the toys to the phone. You answer, but all you hear is silence. After a few seconds, a recorded message reminds you that it may be time to have your carpets cleaned and they offer a great deal this month. Or you’ve won a trip. Or you can lower your credit card interest rate. Continue Reading >

Blog Topic: 
Technology

Protecting Your Privacy and Security When Making Mobile Payments

Many people use their cell phones and other mobile devices to pay for purchases. On the street of our office here at CFA, people pay for parking with mobile devices — plus buy coffee and shop at some retail stores and websites.

For most consumers, the biggest benefit of mobile payments is convenience. No need to pull out your wallet for cash or plastic  — especially if you’ve got your phone at hand anyway. No need to type in your payment information to buy online. But what if your financial and other personal information isn’t safe? Continue Reading >

Consumer protection this week, and always

Sunday marks the start of the eighteenth annual National Consumer Protection Week (NCPW). It’s a time to learn about and share information to help people make more informed buying decisions and recognize, guard against, and report scams and fraud. Continue Reading >

Trust, love, password sharing?

A strong password is a great way to prevent hackers and identity thieves from accessing your accounts. But what if you share it with someone you know? Many teens and young adults are giving passwords to friends or loved ones as a sign of trust or love. After all, sharing is caring, right? But what might seem like a milestone in a relationship can turn out to be a very harmful decision. Continue Reading >

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Technology

Thousands of consumers downloaded a browser-based game. You'll never guess what happened next.

Thousands of people downloaded a popular 3D browser-based game from the Chrome Web Store. That game, described as a "fast-paced, action-packed free-running castle adventure game," advertised "High Speed Acrobatics," "Awesome Outfits and Skills," and "Insanely Dangerous Worlds." Continue Reading >

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Technology

Scammers fake Social Security email

The subject line says “Get Protected,” and the email talks about new features from the Social Security Administration (SSA) that can help taxpayers monitor their credit reports, and know about unauthorized use of their Social Security number. It even cites the IRS and the official-sounding “S.A.F.E Act 2015.” It sounds real, but it’s all made-up. Continue Reading >

Blog Topic: 
Technology, Scam Alerts

What’s worse than stale coffee? Stale Java.

If you own a computer, you’ve probably seen this message before: Java Update Available. You know that leaving outdated software on your computer can make it more vulnerable to viruses and malware, so you’ve always agreed to the updates. Unfortunately, the FTC says keeping Java updated didn’t necessarily keep it secure. Continue Reading >

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Technology

NCPW 2016 is March 6-12 — but consumer savvy is an everyday thing

What’s going on with you?

Concerned about data breaches and identity theft? Living on your own for the first time and thinking about budgeting, credit, renting an apartment or buying a car? Were you the victim of a scam? Misled by false advertising claims? Or do you just want to get smarter about products and services you’re considering? Continue Reading >

Is that online review true? Watch this video.

If you’re like me, you probably look up online reviews before you go holiday shopping, make vacation plans, or even hire a plumber. Seeing what other people think can be super helpful in weighing decisions — especially before you fork over your hard-earned money. Continue Reading >

Blog Topic: 
Technology

Unwanted software can cause unwelcome problems

Does your internet browser ever display ads that just seem wrong — for example, an inappropriate ad on a kid’s website, an ad that blocks content on the page, or an ad on a government site? It might look something like this:

Unwanted software could be to blame. Free downloads sometimes come with hidden software that can: Continue Reading >

Blog Topic: 
Technology

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