Scam Alerts

Did you get a consumer complaint notification from the FTC? It’s a scam.

Thanks to emails and calls from people who sensed something wasn’t right, we’ve heard that an FTC imposter scam we’ve written about before is back.

The email tells you there’s a complaint against your business, and wants you to click on a link. Here’s what one of the scammy emails said: Continue Reading >

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Scam Alerts

How to help the earthquake victims in Nepal

The devastation caused by a massive earthquake in Nepal and the Katmandu Valley region has left many people asking how they can help.

If you’re looking for a way to give, the Federal Trade Commission urges you to do some research to ensure that your donation will go to a reputable organization that will use the money as promised. Continue Reading >

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Scam Alerts

The FTC didn’t send that sweepstakes letter

Here’s a scam with an FTC angle. The letter has an official-looking FTC seal and is signed by “FTC Director” Jessica Rich. It says someone at the FTC will help you claim a cash prize you’ve won, and will help ensure delivery. That is, after you pay off the more than $5,000 “Legal Registration Bond.”

The language might sound legal, and the letter might look legit. You might look up Jessica Rich and see she’s an actual FTC official. But the truth is, there’s nothing legal or official about it. It’s a fake letter designed to convince you to send money for a non-existent prize.  Continue Reading >

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Scam Alerts

Scammers play name game and get caught

Imitation may be the sincerest form of flattery, but sometimes it’s illegal. Just ask the people behind First Time Credit Solutions, who promoted their business as “FTC Credit Solutions” until the real Federal Trade Commission shut them down. The group claimed their credit repair firm was licensed by the FTC, and allegedly took thousands of dollars from people after promising to delete negative, but accurate, information from their credit reports. Continue Reading >

Operation Ruse Control

Shopping for a car can be fun and exciting. But wading through ads and promotions from car dealers also can be stressful. Some advertise unusually low prices, low or no up-front payments, low- or no-interest loans, or low monthly payments. But the FTC says to use caution: Not all dealers play by the rules. Continue Reading >

Social Security initiative highlights zero tolerance for fraud

At Social Security, we provide benefits that are economic lifelines for millions of Americans—including many with severe disabilities—and we work hard to preserve these critical resources for only those who should receive them.

We have zero tolerance for fraud.  And, we back up this commitment with strong protections, policies, and our dedicated employees whom we encourage to report suspected fraud. Continue Reading >

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Scam Alerts

Been hacked or hijacked? Read this.

Your email’s been hacked — what do you do?

Your computer’s been hijacked by malware — how do you get it back?

If you’re not sure where to start — or you’re the person everyone asks for help getting started — we’ve got two new videos, in English and Spanish, with the steps to help.

Don’t just watch — share the videos with friends and family, neighborhood listservs, groups you’ve joined. You’ll be spreading good computer karma Continue Reading >

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Technology, Scam Alerts

It’s the IRS calling…or is it?

Here at the FTC, we think about scams all day long. What are the scammers’ new angles? How can we keep ahead of them? We hear from people about the scams they see, and we turn that into tips people use to spot and avoid scams.

But scammers find FTC staff, just as they find the rest of America. My colleagues and I have even gotten calls on our work phones, offering reduced credit card interest rates, or claiming to be tech support calling about problems with our computers. We also get the calls at home. In fact, someone claiming to work for the IRS called my house just last week: Continue Reading >

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Scam Alerts

Your top 5 questions about unwanted calls and the National Do Not Call Registry

1. How can I make it stop?

You signed up for the Do Not Call Registry ages ago, but you’re suddenly getting a bunch of unwanted calls. What can you do? Continue Reading >

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Scam Alerts

Colorado Attorney General's Office Unveils Top 2014 Consumer Complaints and Inquiries

In recognition of National Consumer Protection Week, the Consumer Protection Section of the Colorado Attorney General’s Office unveiled its annual list of the top ten consumer complaints. During the 2014 calendar year, consumers filed 9,568 complaints and inquiries. This represents a 10% increase in complaints and inquiries from the 8,654 complaints filed in 2013. Continue Reading >

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