Federal, State, & City Agencies in New York Name Top Consumer Complaint Categories

On Tuesday, March 5, staff from the Federal Trade Commission, Better Business Bureau, and other government and private groups will gather in New York City to announce the top consumer frauds and complaints of the past year.  The speakers will explain the top categories of complaints each organization received in 2012. Local consumers will be on hand to talk about their experiences with some of these scams.

At the event, which occurs during National Consumer Protection Week, speakers from each organization will discuss potential scams and provide tips and information about how to avoid harm.

Participants include:

  • William Efron, Regional Director, FTC, Northeast Region
  • Claire Rosenzweig, President & CEO, Better Business Bureau Serving Metropolitan New York
  • Donna Harris, Public Information Representative, U.S. Postal Inspection Service
  • Jane Azia, Bureau Chief, Bureau of Consumer Frauds & Protection, N.Y.S. Attorney General’s Office
  • Marcos Vigil, Deputy Secretary of State, N.Y. Department of State
  • Joy Feigenbaum, Executive Deputy Superintendent, Financial Frauds & Consumer Protection, New York State Department of Financial Services
  • Marla Tepper, General Counsel, New York City Department of Consumer Affairs
  • Beth Finkel, State Director, AARP New York
  • NeighborWorks America and the Lawyers’ Committee for Civil Rights Under Law
  • Area consumers with personal stories

The press conference will be on Tuesday, March 5, 10:30-11:30 a.m. in Meeting Room 1, Alexander Hamilton U.S. Custom House, 1 Bowling Green, New York, NY.  Take MTA: 4/5 to Bowling Green; R to Whitehall. At 11:00 a.m., participants will address the Spanish-language media about the top frauds. Local Spanish-speaking consumers will be available for interviews.  Please email NCPW organizers for more information.



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