telemarketing

A DNC Birthday Suit

Today marks the 10th anniversary of the opening of the National Do Not Call Registry. What a fitting day for the FTC’s announcement of the biggest civil penalty ever collected in a Do Not Call case.

Mortgage Investors Corporation has agreed to pay $7.5 million to settle charges that its telemarketers called more than 5.4 million current and former U.S. service members whose phone numbers were on the Do Not Call Registry. Continue Reading >

Drum roll, please…

The FTC recently attended DEF CON 22, and challenged the tech-savvy to help us zap “Rachel from Cardholder Services” and her robocall buddies. How? The agency hosted a contest to see who could develop a cutting-edge robocall honeypot — an information system designed to attract robocallers, and help researchers and investigators understand and minimize illegal calls. Today, the FTC announced the winners, who will receive a combined total of $12,000 in prizes. Continue Reading >

Blog Topic: 
Technology

Millions Choose Do Not Call

You may be devoted to your phone, but not so thrilled about some of the calls you get. If you want fewer telemarketing calls, add your number to the National Do Not Call Registry. It’ll be in good company: the Registry has a total of 223 million active numbers whose owners chose to limit the telemarketing calls they get. Continue Reading >

Blog Topic: 
Scam Alerts

To robocall scammers who lied about free medical alert devices: We’ve got your number

The FTC warned people last summer about illegal prerecorded sales calls from scammers pitching safety alert systems for older adults. Continue Reading >

Understand Your Basic Telemarketing Rights

How can you tell the difference between a legitimate telemarketing call and a scam? If you think it's difficult, you're not alone. Three-quarters of the adults recently surveyed by Consumer Federation of America said that they thought it was hard for most consumers to tell. And while 9 in 10 said that they were concerned about the possibility of fraud when they get telemarketing calls from companies they haven't done business with before, many did not know their basic telemarketing rights. Knowing your rights can help you spot a scammer. Continue Reading >

Blog Topic: 
Scam Alerts

What consumers are telling us

Are you tired of getting telemarketing calls even though your number is on the national Do-Not-Call registry, or of running to pick up the phone only to be greeted by a pre-recorded sales pitch? You’re not alone. Our annual survey of state and local consumer protection agencies revealed that Do-Not-Call violations and other telemarketing abuses were the fastest-growing complaints they received in 2013. Continue Reading >

You Owe Me Money

What if a company called you, demanding you pay for a product they said you ordered? What if they threatened you if you didn’t pay? And what if you never actually ordered that product, never even saw it, and never promised to pay for anything? 

A recently-filed FTC case claims that Instant Response Systems, a Brooklyn-based company, did all that and more. Continue Reading >