mobile phones

No more bill shock? Help keep your cell phone company honest

Cell phone companies have pledged to help you avoid surprise charges on your bill.

Now we need your help to make sure they keep their promises.

First, a little background: Twenty percent of cell phone customers surveyed by Consumer Reports in 2011 had been jolted by an unexpected charge on a bill during the previous year. More than a third said the additional cost was $30 or more. Continue Reading >

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Technology