Federal Trade Commission

Federal, State, & City Agencies in New York Name Top Consumer Complaint Categories

On Tuesday, March 5, staff from the Federal Trade Commission, Better Business Bureau, and other government and private groups will gather in New York City to announce the top consumer frauds and complaints of the past year.  The speakers will explain the top categories of complaints each organization received in 2012. Local consumers will be on hand to talk about their experiences with some of these scams. Continue Reading >

FTC, BBB and NY agencies name top consumer complaints, offer consumer tips during NCPW

The Federal Trade Commission’s Northeast Regional Office and the Better Business Bureau Serving Metropolitan New York, and nine other consumer protection agencies and organizations will announce the top consumer complaints of the past year and provide New York area consumers with helpful tips on protecting themselves from these scams.  The press conference will take place during National Consumer Protection Week, on Thursday, March 6, 10:30 to 11:30 a.m., at Alexander Hamilton U.S. Custom House, Meeting Room 1, 1 Bowling Green in New York City. Continue Reading >

Going Mobile

If you want easy access to reliable consumer tips and advice while you’re on-the-go, check out the Federal Trade Commission’s (FTC) new mobile-friendly navigation for our library of consumer information. You’ll have ready access to more than 1,000 helpful articles, videos, and audio tipsContinue Reading >

Happy NSCTTHTPWHECL Week

To the FTC and our 74 local, state, federal, and non-profit partners, March 2nd through 8th is National Consumer Protection Week. But when you think about it, it’s a time for businesses to celebrate, too. It’s just that National Shout-Out to Companies that Tell the Truth, Honor Their Promises, and Work Hard to Earn Customers’ Loyalty Week wouldn’t fit neatly on a button or banner. Continue Reading >

Blog Topic: 
Your Business

Order Your Materials in Time for NCPW!

If you’re on this site, you probably know that National Consumer Protection Week (NCPW) is an annual event to highlight free resources from government agencies and consumer advocacy organizations that can help people make smarter buying decisions and spot scams.  NCPW 2014 is March 2 – 8. Continue Reading >

This is National Consumer Protection Week!

National Consumer Protection Weeks begins today, and it’s the biggest and best NCPW in 15 years.  Thanks to 64 federal, state and local agencies and nonprofits that are putting the spotlight on the critical consumer protection work they do year-round, consumers have easy access to a tremendous variety of timely, useful information about recognizing and reporting frauds and scams, managing credit and debt, using technology, and staying healthy and safe. Continue Reading >

Blog Topic: 
NCPW News/Events

Trending

In 2012, the FTC received more than 2 million consumer complaints – a first in the history of the Consumer Sentinel Network. The #1 category of complaints? Identity theft. This tidbit is from the hot-off-the-press Consumer Sentinel Network Data Book 2012, a fascinating analysis of complaints received in Sentinel during the previous calendar year. Continue Reading >

Welcome to NCPW 2014

Sunday marks the 16th annual National Consumer Protection Week. The Federal Trade Commission stands with 74 federal, state and local agencies and organizations to stand up for consumers by highlighting the very best in consumer education resources.

This site offers practical and timely information to help you recognize and report scams; manage debt; use technology wisely; evaluate products and services; fight identity theft; and see the truth behind advertising claims.   Continue Reading >

White House issues proclamation for NCPW 2014

The White House issued this proclamation in recognition of National Consumer Protection Week 2014:

BY THE PRESIDENT OF THE UNITED STATES OF AMERICA

A PROCLAMATION Continue Reading >

Blog Topic: 
NCPW News/Events

“Pending FTC complaint” emails are fakes

Have you gotten an email with the subject line “Pending consumer complaint” that looks like it came from the FTC? The email warns that a complaint against you has been filed with the FTC. It asks you to click on a link or attachment for more information or to contact the FTC.

These emails pull out all the stops to look official: They have an FTC seal, references to the “Consumer Credit Protection Act (CCPA)” and a “formal investigation,” and what look like real FTC links. The truth is that they’re fakes. Continue Reading >

Blog Topic: 
Scam Alerts