consumer education

A handy consumer resource

How does a fixed rate mortgage compare to a variable rate mortgage?What can you do about a store that doesn’t honor its refund policy? What if you have a complaint about an insurance company?

The world can be a tricky place for consumers. It takes time and energy to research companies, compare products, and stay up-to-date on the latest scams. At times, it might feel like a full time job. The 2014 Consumer Action Handbook can help, and it’s now available to order or download for free. Continue Reading >

BBB celebrates National Consumer Protection Week with a BBB Tip-A-Day

To celebrate the 16th Annual National Consumer Protection Week (NCPW), Better Business Bureau is offering savvy consumers seven important tips. Sign up here to receive a BBB tip-a-day on the latest consumer topics. For a decade, BBB has enjoyed supporting NCPW and we are pleased to, once again, encourage every consumer to take full advantage of their consumer rights and make better-informed purchasing decisions. Continue Reading >

California DCA promotes consumer knowledge at NCPW event

The California Department of Consumer Affairs will be hosting our National Consumer Protection Week event on March 4. 

Please join us for an evening of information and education!  Speakers from the Contractors State License Board, the US Postal Inspection Service, the California Department of Business Oversight, and Covered California will be giving tips and ideas on how to use their programs and protect yourself from fraud.

North Natomas Library

March 4, 6:00 p.m. – 7:30 p.m.

4660 Via Ingoglia, Sacramento, CA 95835 Continue Reading >

Colorado Attorney General unveils top 2013 consumer complaints

In recognition of National Consumer Protection Week, the Consumer Protection Section of the Colorado Attorney General’s Office unveiled its list of the top ten consumer complaints of 2013. Consumers filed 8,654 complaints with the Office’s Consumer Protection Section. Continue Reading >

Consumer Protection, Plain and Simple

Have you ever wanted to know what to do about a problem, but not wanted to read lots of information to get your answer? Sure, it might be interesting, but in that moment you just want to know what to do. 

If your problem was a consumer protection issue, we may have your answer: consumer.gov. It’s a free new resource from the Federal Trade Commission that gives you the consumer protection facts, plain and simple.  Continue Reading >

Department of Consumer Protection Launches “Every Age, Every Stage” Campaign for Consumer Protection Week

In observance of National Consumer Protection Week, the Connecticut Department of Consumer Protection is launching an outreach campaign encouraging consumers to learn how to avoid frauds and scams and be informed. Continue Reading >

Blog Topic: 
NCPW News/Events

Employees are Consumers, Too

The Federal Communications Commission (FCC) will host its 4th Annual Consumer Employee Information Fair in conjunction with the National Consumer Protection Week (NCPW) on Tuesday, March 5 at FCC headquarters. While the event is not open to the general public, the FCC welcomes other government agencies and consumer groups to exhibit at the fair or just stop by and learn about some of the consumer education resources available from NCPW’s partner agencies and organizations. Continue Reading >

Blog Topic: 
NCPW News/Events

FCC recognizes National Consumer Protection Week with Consumer Information Expo

In recognition of National Consumer Protection Week, the FCC’s Consumer and Governmental Affairs Bureau will host a Consumer Information Expo on Wednesday, March 12, 2014. The Expo will include exhibits, tips on avoiding fraud and identity theft on-line and over the phone, and other information.

11 a.m. – 1 p.m.

Wednesday, March 12, 2014

FCC Commission Meeting Room

445 12th Street, SW

Washington, DC. 20554 Continue Reading >

Finding common ground in Las Vegas

Throughout the Silver State, people are working every day to help Nevadans get ahead. Legal services attorneys, law enforcers and consumer advocates are working with residents on issues from changing their immigration status to protecting them from scams of all kinds. Continue Reading >

Blog Topic: 
NCPW News/Events

Free NCPW 2013 Events in the Cleveland Area

The Federal Trade Commission (FTC) is once again marking its calendar for National Consumer Protection Week (NCPW). This year, NCPW will be March 3-9. Along with its federal, state, and local partners, the FTC will kickoff NCPW on Monday, March 4, 11:00 a.m., at Tower City in downtown Cleveland. Get FREE information and resources at the Tower City kickoff event or at any of these FREE local NCPW events:

 

Saturday, March 2, 10 a.m. – 12 noon

What: Free Brief Advice and Referral Clinic at the Langston Hughes Center Continue Reading >

Going Mobile

If you want easy access to reliable consumer tips and advice while you’re on-the-go, check out the Federal Trade Commission’s (FTC) new mobile-friendly navigation for our library of consumer information. You’ll have ready access to more than 1,000 helpful articles, videos, and audio tipsContinue Reading >

Howard County, MD answers consumer questions at NCPW event

Have you gotten a phone call or e-mail that you think was a scam? Do you have a question involving the purchase of goods or services, renting a house or apartment, or handling consumer credit? Continue Reading >

MA AG Martha Coakley’s Office Offers Resources and Outreach Events to Assist in Obtaining Good Consumer Health

Massachusetts AG Martha Coakley’s office has prepared several outreach events during NCPW to provide consumers with helpful information and materials. If you are interested in attending, please view our NCPW webpage for additional details.  Continue Reading >

Military Consumer Protection Day partners to host Twitter chat

To help celebrate the second annual MCPD, MilitarySaves, the Department of Defense, the Consumer Financial Protection Bureau and the Federal Trade Commission will host a town hall/Twitter chat at 2  p.m. EST, July 16. To join the conversation, which is focused on identity theft and credit-related issues, submit questions using the hashtag #MCPD2014

MCPD is part of Military Consumer, a year-round campaign to empower and engage servicemembers, veterans and their families with information related to pocketbook issues. Continue Reading >

Montgomery County, MD Answers Consumers' Questions During NCPW

Montgomery County Office of Consumer Protection (OCP) is joining government agencies and advocacy organizations nationwide to celebrate National Consumer Protection Week (NCPW), March 3-9, 2013. Continue Reading >

Blog Topic: 
NCPW News/Events

NACA Leads the Way in Innovative Approaches to Consumer Education and Consumer Advocacy Resources

The National Association of Consumer Advocates (NACA) is a non-profit association of attorneys and consumer advocates committed to representing customers’ interests. Our members are private and public sector attorneys, legal services attorneys, law professors and law students whose primary focus is the protection and representation of consumers. NACA’s members focus much of their efforts on advocating for individuals who have been victimized by fraudulent, abusive, or predatory business practices. Continue Reading >

Blog Topic: 
NCPW News/Events

National Consumer Protection Week: Be An Educated Consumer

The Hillsborough County Consumer Protection Agency joins federal and state government agencies for the 15th Annual National Consumer Protection Week March 3-9 to provide practical tips to help consumers make better financial decisions. Continue Reading >

NCPW Fair for Consumers in Hawaii

The State of Hawaii Department of Commerce and Consumer Affairs and the United States Postal Service are hosting a fair for National Consumer Protection Week 2013. The fair will take place:

 

Thursday, March 7, 2013

10 am to 1 pm

King Kalakaua Building Courtyard

335 Merchant Street

Honolulu, HI

  Continue Reading >

Blog Topic: 
NCPW News/Events

OH Attorney General to Celebrate NCPW 2013

Ohio Attorney General Mike DeWine is proud to join government and nonprofit organizations across the country to celebrate National Consumer Protection Week 2013. A list of consumer education materials, NCPW events in Ohio and other resources are available at the Ohio AG's NCPW websiteContinue Reading >

Blog Topic: 
NCPW News/Events

Pinellas County Justice & Consumer Services celebrates NCPW 2014

Pinellas County’s Justice & Consumer Services, Office of Consumer Protection is joining federal, state and local government agencies nationwide to celebrate National Consumer Protection Week 2014, which runs from March 2 to 8. In recognition, Pinellas County Consumer Protection has planned several events, including public presentations and information booths to provide free resources to help people protect their privacy, manage money and debt, avoid identity theft, understand credit and steer clear of frauds and scams. Continue Reading >

Share the National Consumer Protection Week video

National Consumer Protection Week — March 2-8 this year — is a time to highlight free consumer resources that help people avoid scams, prevent identity theft and make more informed buying decisions. Just in time for this 16th annual celebration, here’s a new video, available in the NCPW Toolkit, to help you get the word out about the week to your network of colleagues, neighbors, friends and family. Continue Reading >

This is National Consumer Protection Week!

National Consumer Protection Weeks begins today, and it’s the biggest and best NCPW in 15 years.  Thanks to 64 federal, state and local agencies and nonprofits that are putting the spotlight on the critical consumer protection work they do year-round, consumers have easy access to a tremendous variety of timely, useful information about recognizing and reporting frauds and scams, managing credit and debt, using technology, and staying healthy and safe. Continue Reading >

Blog Topic: 
NCPW News/Events

Trending

In 2012, the FTC received more than 2 million consumer complaints – a first in the history of the Consumer Sentinel Network. The #1 category of complaints? Identity theft. This tidbit is from the hot-off-the-press Consumer Sentinel Network Data Book 2012, a fascinating analysis of complaints received in Sentinel during the previous calendar year. Continue Reading >

Tweet Your Consumer Questions to the Experts

Got questions about debt collection, identity theft or online safety? Here’s your chance to get them answered, live, by consumer protection experts.

On Wednesday, March 6 at 2:00 PM EST, the Federal Citizen Information Center of the U.S. General Services Administration and the Federal Trade Commission and will host a Twitter chat to answer your questions about debt collection, guarding against identity theft, protecting yourself and loved ones online, and other consumer protection topics. Continue Reading >

Welcome to NCPW 2014

Sunday marks the 16th annual National Consumer Protection Week. The Federal Trade Commission stands with 74 federal, state and local agencies and organizations to stand up for consumers by highlighting the very best in consumer education resources.

This site offers practical and timely information to help you recognize and report scams; manage debt; use technology wisely; evaluate products and services; fight identity theft; and see the truth behind advertising claims.   Continue Reading >