billing error

Is Your Mobile Bill a Cram Sandwich?

People have long complained about unauthorized charges — cramming — on the bills for their landlines. The FTC has responded loudly and clearly, bringing more than 30 cases, getting tens of millions of dollars back for consumers, and advocating for reforms to eliminate landline cramming. But fraudsters, trolling for new opportunities to cheat consumers, have found the bills for people's mobile devices to be fertile territory. Continue Reading >

Blog Topic: 
Scam Alerts, Technology

It pays to read your bills

True, bills aren’t the most thrilling read. They are hardly funny, there are no vampires or romantic triangles, and you probably won’t be pleased if there’s any suspense involved. Continue Reading >