Banking

Is a Credit Union Right for Me?

People all over the world belong to credit unions, including over 91 million members in the United States. Because credit unions are not-for-profit financial institutions, their focus is serving the financial needs of their members and not making a profit. On the whole, credit unions typically offer higher rates on savings, fewer fees, and lower rates on loans. Read more

5 Key Tips From the FDIC's Free Quarterly Newsletter, the FDIC Consumer News

The FDIC insures deposits in banks and savings associations; examines and supervises financial institutions for safety and soundness and consumer protection, and manages receiverships.

As an NCPW partner, the FDIC wants consumers to know that it's important to have as much information as possible to effectively manage your money and avoid financial frauds and scams.

We provide additional resources so that consumers can learn more about maintaining a budget, building savings, and bank and credit accounts. Review our tips for detailed information.

5 Tips for Safe Mobile Banking

Check out these five tips from the Washington Department of Financial Institutions about protecting your money and identity when banking on a smartphone or tablet.

A Quick Guide for Credit, Debit, and Prepaid Cards

Learn how the cards work and what consumer protection is available for each type of card.

America Saves

America Saves, an initiative of the Consumer Federation of America, is a national social marketing campaign that encourages everyone to save money, reduce debt, and build wealth.  On www.AmericaSaves.org you’ll find saving strategies and tips for how to pay down debt and save for an emergency fund, retirement, or education.  There is also contact information for America Saves campaigns across the country.  America Saves wants everyone to “Start Small.  Think Big.” America Saves Week, co-coordinated by the American Savings Education Counsel, is an annual opportunity for individuals to assess their saving status and take financial action. All the information that organizations and individuals need to participate, including a savings quiz and the saver assessment tool, can be found at www.AmericaSavesWeek.org.

Automatic Debit Scams (WI)

Automatic debiting of your checking account can be a legitimate payment method; many people pay mortgages or make car payments this way. But fraudulent telemarketers are abusing the system. Read more.

Avoiding ‘Card Skimming’ at ATMs and Other Money Machines

Thieves use high tech tools to capture account information and steal money. Learn how to protect yourself and your account information.

Bank Find

Use this online directory to locate an FDIC-insured institution, or learn what happened to a bank that changed names or no longer exists.

Banks, Credit Unions and Savings & Loans (GA)

Consumers have many banking choices.  You may be interested in the services offered by a commercial bank, a savings and loan institution, or a credit union. Read more about the products and services available.

Beware of Unlicensed Money Senders! (Montgomery County, MD)

When sending money to family and friends, choose money transmitters carefully! Maryland law requires money transmitters to be licensed and have an insurance bond to cover the loss if your money does not reach its destination. Read more.

Check Clearing (GA)

It has long been illegal to “float” or post-date a check by writing it in an amount exceeding your current bank balance, even if you expected a pending deposit to cover it by the time it reached the bank.  Find out how check processing practices have been changing in recent years, causing your payment check clear the bank even faster.

Check, Credit, and Debit Card Purchases (GA)

When you pay by check, debit, or credit card, businesses often need information about you so they can be sure they'll get payment.  However, Georgia law sets limits on the information they can collect.

Consumer Alternatives for Receiving Income Tax Refunds

There are different ways for taxpayers to get income tax refunds. Learn about refund anticipation options and questions to ask Learn about refund anticipation options and questions to ask before you choose a refund anticipation product, and get information about tax preparation.

Credit Union and Bank Interest Rate Comparison

Before you decide on a financial institution to deposit your savings or to secure a home mortgage or car loan, you'll want to make sure you are getting the best available interest rate. Read more

Credit Union Locator

NCUA's Credit Union Locator tool is a companion to the Research A Credit Union tool and is designed for use by consumers and the credit union industry. Read more

Credit, ATM and Debit Cards: What to Do if They're Lost or Stolen (WI)

Many people find it easy and convenient to use credit cards and ATM or debit cards. The Fair Credit Billing Act and Electronic Fund Transfer Act offer procedures you can use if your cards are lost or stolen. Read more.

Don’t Become a Target

Consumer Federation of America’s fact sheet, Don’t Become a Target, helps you understand your responsibility for the checks you deposit and how to recognize the danger signs of fake check scams to avoid becoming a victim.

Electronic Deposit Insurance Estimator

This online calculator helps you determine the deposit insurance coverage at each FDIC-insured bank where you have a deposit account. You can also get a printable report showing whether or not deposits are fully protected.

Help with My Credit Union

The National Credit Union Administration (NCUA) is the regulator and primary enforcement authority for federal credit unions. While NCUA does not arbitrate member complaints, we provide useful information and work to resolve misunderstandings between credit unions and members. Read more

HelpWithMyBank.gov

The Office of the Comptroller of the Currency maintains HelpWithMyBank.gov to help customers of national banks and federal savings associations. The site has answers to bank customers' questions, contact information for regulators of other financial institutions, an online complaint form, and a link to questions and answers in Spanish.

How is a Credit Union Different than a Bank?

In the United States, credit unions are not-for-profit organizations that exist to serve their members rather than to maximize corporate profits. Like banks, credit unions accept deposits and make loans. Read more

Is My Money Safe In a Credit Union?

Federally insured credit unions offer a safe place for you to save your money, with deposits insured up to $250,000 per individual depositor. Read more

Learn More About Your Credit Union

Whether you are considering joining a credit union or are an existing member, you may have questions about the financial health of your credit union. NCUA makes financial information about credit unions available to the public through Financial Performance Reports (FPRs). Read more

Misused Checking Accounts

If a thief steals your checks, uses the account number from your checks, or opens a new account in your name, contact your bank or financial institution as soon as possible. Learn more

Money Smart: A Financial Education Program

This financial education curriculum from the FDIC concentrates on helping consumers develop financial skills and positive banking relationships.

OCC Customer Assistance Group

The OCC’s Customer Assistance Group helps people resolve issues with national banks and federal savings associations. Trained professionals answer questions and provide guidance related to banking laws and regulation. Read more

Teens & Money

The Teens & Money section of the FINRA Investor Education Foundation’s SaveAndInvest.org. has information for middle- and high-school students and their teachers. The videos, calculators, lesson plans and games cover saving, spending and managing money. Learn more

Understanding Differences in Federal vs. Privately Insured Credit Unions

Federally chartered credit unions are regulated by the National Credit Union Administration and insured by the National Credit Union Share Insurance Fund, which is backed by the full faith and credit of the United States government. Read more

What is a Credit Union?

You've probably heard of banks, but you might not be as familiar with credit unions. They are not-for-profit organizations owned by members. Credit unions help the community by helping their members save and borrow. Read more

When a Company Blocks Your Credit or Debit Card

If you’re near your credit limit or you have a low balance in your bank account when a block is placed, your card could be declined for additional purchases. To avoid surprises at the cash register, learn about blocking and how to avoid it.