Is Your Mobile Bill a Cram Sandwich?

People have long complained about unauthorized charges — cramming — on the bills for their landlines. The FTC has responded loudly and clearly, bringing more than 30 cases, getting tens of millions of dollars back for consumers, and advocating for reforms to eliminate landline cramming. But fraudsters, trolling for new opportunities to cheat consumers, have found the bills for people's mobile devices to be fertile territory.

In its first law enforcement action targeting mobile cramming, the FTC charged Wise Media with enrolling customers for text message subscription plans without their consent. The result?  Unauthorized charges on their bills for mobile services, which often continued for months on end.  Many consumers never realized they were charged, and those who did were often unable to get refunds from Wise Media. 

Here's how to spot charges that may have been crammed on to your mobile bill:

  • Be aware that phone carriers allow third-parties to place charges on your phone bill.  Read through your mobile phone bill every month. Yes, it's easy to go right to the bottom line, but the only way to be sure your bill is correct is to check the itemized list of products and services you are being billed for, one by one.  If you don’t recognize or understand any of the items or charges, contact your carrier for an explanation.
  • Ask your carrier about services it offers to block third-party charges. 
  • Be judicious when you are giving out your phone number online. This is often how crammers get access to your information.  
Blog Topic: 
Scam Alerts, Technology

Comments

Iam out soursed by thieves it dose not make any differance how meny phones i bay thay steal them away leaveing brock and homeless

Leave a Comment

Commenting Policy

Este es un blog moderado; revisamos todos los comentarios antes de publicarlos. Esperamos que los participantes se traten respetuosamente entre sí y que traten con respeto a los demás bloggers. No publicaremos los comentarios que no cumplan con nuestra política de comentarios. Si un comentario incluye un enlace a un sitio comercial, quitaremos el enlace y publicaremos el comentario. Sólo editaremos los comentarios para quitar los enlaces comerciales.

No publicaremos:

  • spam ni cometarios no relacionados con el tema del blog
  • comentarios que contengan lenguaje vulgar, ataques personales o términos ofensivos dirigidos contra grupos específicos
  • ofrecimientos de venta o promociones
  • comentarios que contengan información que sea obviamente engañosa o falsa
  • comentarios que contengan información personal, como por ejemplo, domicilios privados

Los comentarios enviados a este blog se convierten en material de dominio público. Para proteger su privacidad y la de las demás personas, por favor no incluya información personal. No use este blog para reportar el fraude. Si desea puede presentar una queja. Si tiene preguntas sobre la política aplicable a los comentarios, por favor contáctenos.

Read Our Privacy Act Statement

It is your choice whether to submit a comment. If you do, you must create a
user name, or we will not post your comment. The Federal Trade Commission Act
authorizes this information collection for purposes of managing online
comments. Comments and user names are part of the Federal Trade Commission’s
(FTC) public records system, and user names also are part of the FTC’s computer
user records system. We may routinely use these records as described in the
FTC’s Privacy Act system notices. For more information on how the FTC handles
information that we collect, please read our privacy policy.