Technology

Social Security Administration warns about online look-alikes

Looking for information about Social Security? Make sure you’re going to the right place.

The Social Security Administration (SSA) is warning that it’s found Twitter handles, Facebook pages, websites and apps that look official but aren’t connected to the agency. Sometimes they’re outright scams to steal your personal information. Continue Reading >

Blog Topic: 
Technology, Scam Alerts

Visit the FTC at the NCLR Annual Conference in Los Angeles

The FTC is going to sunny California!

If you are near Los Angeles July 19 – 22, visit the FTC booth at the National Council of La Raza (NCLR) annual conference! I’ll be there, with other bilingual staffers, to answer your questions relating to frauds and scams, as well as how to file a complaintContinue Reading >

Military consumers: Salutes to you!

Frequent relocation, separation from family and friends, the stresses of deployment and a steady paycheck from Uncle Sam can make military households an attractive target for scam artists. That’s why the Department of Defense, the Federal Trade Commission, the Consumer Financial Protection Bureau’s Office of Servicemember Affairs, and Military Saves have joined to sponsor Military Consumer — a campaign to empower military and veteran communities with tips and tools to be informed consumers.    Continue Reading >

A handy consumer resource

How does a fixed rate mortgage compare to a variable rate mortgage?What can you do about a store that doesn’t honor its refund policy? What if you have a complaint about an insurance company?

The world can be a tricky place for consumers. It takes time and energy to research companies, compare products, and stay up-to-date on the latest scams. At times, it might feel like a full time job. The 2014 Consumer Action Handbook can help, and it’s now available to order or download for free. Continue Reading >

Whoa there! Watch out for cell phone ‘credit muling’

Scammers have found yet another way to exploit people who need money fast, including cash-strapped college students: Pay them to open wireless contracts that include new smart phones, tablets and other mobile devices. The scammers target people to act as “credit mules.” That’s when a scammer uses someone else's identity, personal information and credit to get something of value. In this case, it’s a wireless device. Continue Reading >

Once more into the breach: What eBay users need to know

As news about the eBay hack hits the media, you may be wondering what you can do to protect yourself from fraud. First, change your eBay password. When you create your new password, keep these tips in mind.

If you used your eBay ID or password for other accounts, change them, too. Hackers sometimes try stolen IDs and passwords on different websites to gain control of other accounts. Continue Reading >

Privacy Awareness Week 2014

Mobilize Your Privacy. That’s the timely theme for Privacy Awareness Week 2014, an initiative of the Asia Pacific Privacy Authorities (APPA) Forum that began Sunday, May 4. Check out the initiative’s website for tips that can help you protect your privacy when using mobile devices and resources to help spread the word in your community. Continue Reading >

Apple refunds

Thanks to a settlement with the FTC, Apple is refunding more than $32 million to people for in-app charges made by kids without their parent’s permission. Apple also had to change its billing practices to make sure it now gets express, informed consent from people before charging them for in-app purchases. Continue Reading >

Blog Topic: 
Technology

FCC recognizes National Consumer Protection Week with Consumer Information Expo

In recognition of National Consumer Protection Week, the FCC’s Consumer and Governmental Affairs Bureau will host a Consumer Information Expo on Wednesday, March 12, 2014. The Expo will include exhibits, tips on avoiding fraud and identity theft on-line and over the phone, and other information.

11 a.m. – 1 p.m.

Wednesday, March 12, 2014

FCC Commission Meeting Room

445 12th Street, SW

Washington, DC. 20554 Continue Reading >

MA AG Martha Coakley’s Office Offers Resources and Outreach Events to Assist in Obtaining Good Consumer Health

Massachusetts AG Martha Coakley’s office has prepared several outreach events during NCPW to provide consumers with helpful information and materials. If you are interested in attending, please view our NCPW webpage for additional details.  Continue Reading >

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