Technology

Does your app know where you are?

Who knows where you are right now? The apps on your smartphone might — even if you’re not using them.

You might find this helpful — for example, a map app that tracks your location in the background may give you directions more quickly. Or a shopping app could send you a message about a sale at a store close by. Other apps might collect and share your location information with advertisers, which then send you targeted ads. Continue Reading >

Blog Topic: 
Technology

Laptop security in a nutshell

Imagine you’re at a coffee shop, sipping on a latte while working on your laptop. After all that coffee, you need to run to the loo. Would you leave your laptop for just a sec while you heed nature’s call?

Here’s another question: wouldn’t you hate it if your laptop disappeared? Your family photos, tax documents, and other personal stuff could vanish along with it. Unfortunately, it only takes a minor distraction for that to happen. And the last thing you’d want is for an identity thief to get their hands on your laptop. Continue Reading >

Blog Topic: 
Technology

Fast-talk from Straight Talk and others about unlimited data

Unlimited talk, text, and data for $45 per month with no contract? That sounds like a great deal, but according to a recent FTC lawsuit, millions of people who bought unlimited mobile plans from Straight Talk, Net10 Wireless, Simple Mobile, and Telcel America didn’t get what they paid for. And now they may be eligible for refunds. Continue Reading >

Blog Topic: 
Technology

Happy Data Privacy Day!

Sorry, folks, I don’t have any cake to share for this celebration, but don’t let that stop you from participating in Data Privacy Day. There are practical things you can do today, and every day, to protect your personal information. Here are a few scenarios where people may share more information than they intend.

Scenario 1: At the coffee shop, you decide to use an unsecured Wi-Fi hotspot to check your bank balance with an app. Continue Reading >

Get ready for National Consumer Protection Week!

It’s about that time again. Are you ready?

Every year, National Consumer Protection Week (NCPW), encourages people and businesses to learn more about avoiding scams and understanding consumer rights. This year, NCPW takes place March 1-7, 2015. NCPW highlights free resources from government agencies and consumer organizations to help people make smarter buying decisions and spot rip-offs. Continue Reading >

Top blog posts of 2014

It’s that time of year when everyone’s compiling their Best of 2014 list. We didn’t want to miss the fun so here’s our own list of the 10 Most Read Consumer Blog Posts of 2014.

10. Is that debt collector for real? told you about a company the courts shuttered for duping consumers into paying $3.5 million in debts they didn’t owe. Continue Reading >

Refunds for customers crammed by T-Mobile

Some current and former T-Mobile customers are about to get their money back.

As part of a $90 million dollar proposed settlement, T-Mobile is refunding customers who were unfairly billed third-party charges by the company. Continue Reading >

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Technology

What to know about webcam hackers

Have you seen news reports about foreign websites showing live feeds from unsecured wireless cameras — like nanny cams, baby monitors, and security cameras — in the U.S. and around the world? It’s creepy stuff, but there are steps you can take to protect your camera from prying eyes. Continue Reading >

Blog Topic: 
Technology, Scam Alerts

FTC sues AT&T for limiting “unlimited data”

“Unlimited data” sounds great, right? Browse the Internet, stream videos, use GPS, even make video calls – all to your heart’s content. But what if you bought an unlimited data plan and then weren’t able to do all those things? That’s what happened to some AT&T customers.

From 2007 until 2010, AT&T offered unlimited data plans for smartphones. Even after it stopped offering unlimited data, AT&T allowed customers who already had unlimited plans to renew them.  Continue Reading >

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Technology

Be smart about your phone

You just bought the latest smartphone. You loaded all your favorite apps — online banking, GPS, even an app to track your health.

But now your phone is full of information about you — how much money you have, where you are and whether you’ve gained a little weight. Your information can cause problems if it’s in the wrong hands. Want to protect it? These tips are for you:  Continue Reading >

Blog Topic: 
Technology

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