Technology

A Text Message Mess

Let me set the scene: your friend John is rushing to get his daughter from school and his son to the soccer field, and he still needs to stop at the grocery store because there’s nothing in the fridge. In the midst of this everyday madness, he gets a text message from Google with a verification code. He thinks, “That’s weird. Maybe I should log in to my email and see what’s going on.”

Before he has a chance, he gets another message. It says: Continue Reading >

Blog Topic: 
Technology

FTC stops robocall scam

Tired of robocalls? The FTC just shut down Payless Solutions, a scam using illegal robocalls to lie about lowering your credit card interest rate. Continue Reading >

Blog Topic: 
Technology

Before paying with bitcoins…

If you shop online — and who doesn’t? — you might notice that some websites let you pay with bitcoins.Virtual or crypto currencies like Bitcoin can be a fast way to pay online, or in person with a mobile app. Continue Reading >

Blog Topic: 
Technology

Email from OPM – is it the real deal?

You just got an email saying your information was exposed in the OPM data breach. Wondering whether the email is the real deal or not? Here are a few things to look for:    Continue Reading >

Paying your friends through an app? Read this.

Imagine you’re at a restaurant with your friend. She pays the check, and says you can pay her back. Do you:

a) write an IOU on a napkin?

b) pull out a wad of cash and give her exact change?

c) take out your phone and pay her through a mobile payment app?

If you answered c), this post is for you.

Like apps that let you pay at stores with your phone, “peer-to-peer” payment services can be a convenient way to pay friends. But before you use one — or use one again — check the app’s settings for available security features. Continue Reading >

Blog Topic: 
Technology

Been hacked or hijacked? Read this.

Your email’s been hacked — what do you do?

Your computer’s been hijacked by malware — how do you get it back?

If you’re not sure where to start — or you’re the person everyone asks for help getting started — we’ve got two new videos, in English and Spanish, with the steps to help.

Don’t just watch — share the videos with friends and family, neighborhood listservs, groups you’ve joined. You’ll be spreading good computer karma Continue Reading >

Blog Topic: 
Technology, Scam Alerts

Protecting Your Online Brokerage Accounts from Fraud

The SEC’s Office of Investor Education and Advocacy is issuing this Investor Bulletin to help investors protect their online brokerage accounts from fraud.  As with all web-based accounts, investors should take precautions to help ensure that their online brokerage accounts remain secure.  These online security tips can help.    Continue Reading >

Blog Topic: 
Technology, Investing

Cleveland Consumer Action Network Challenges Students in Northeast Ohio Universities and Colleges in Its First Ever College Video Contest

To celebrate National Consumer Protection Week this year, the Cleveland Consumer Action Network (CCAN) is challenging students from several Northeast Ohio universities and colleges to film the most creative and informative videos that highlight one of several consumer issues and help their peers spot, stop, and avoid scams. Continue Reading >

FCC Help Center Provides a Powerful Tool for Consumers

The Federal Communications Commission this year launched a new Consumer Help Center to improve its process for engaging and informing consumers, helping you better protect yourself when you experience problems with communications technologies and services and helping us better serve you when you have a complaint Continue Reading >

Blog Topic: 
Technology

Do you trust those online reviews?

Thinking about using a company, product, or service based on online reviews? You’re probably interested in getting the best service – and price – for your money. You might have read what other customers have written to help with your decision. But can you always trust those online reviews? Just how credible are they? Continue Reading >

Blog Topic: 
Technology

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