Scam Alerts

Send Money Abroad with More Confidence

Today, you have new rights when you send money to family or others outside the United States.

These protections come from a new federal rule that was finalized by the Consumer Financial Protection Bureau earlier this year.

The rule applies to electronic money transfers sent by people in the United States to people or businesses in other countries. In general, the rule covers transfers sent by companies such as money transmitters, banks, credit unions and other financial services companies that consistently send more than 100 international money transfers each year. Continue Reading >

Blog Topic: 
Banking, Scam Alerts

Haunted by Phantom Debt?

Phantom debts – sounds a little like a ghostly Halloween prank. Unfortunately, it’s no joke. Some fake debt collectors may try deception and threats to pressure you to pay debts that you don’t owe. The FTC recently settled a case with debt collectors, Pinnacle Payment Services, Lisa Jeter, her partners and related companies about just these kinds of practices.

Imagine getting a phone message like this: Continue Reading >

Paying for a Threat

Imagine this: it’s the hottest day of the year. (Or, since we’re getting into Fall, the coldest.) Someone from your utility company calls to say they’re about to cut off your power. You check the caller ID, and it looks like the right number – at least, it’s in your area code. You know you’ve paid your bill, and you can’t imagine what happened – but you also know you can’t afford to lose power. So what do you do?

The caller tells you: I can stop this, but only if you pay me. And, naturally, he tells you how. Continue Reading >

Blog Topic: 
Scam Alerts, Your Home

Taking Health Care Scams Off the Market

Starting October 1, people will have new ways to buy health insurance under the Affordable Care Act. As opening day approaches, the media will no doubt carry more stories about the Health Insurance Marketplace, how to enroll, and where to get legitimate help. Now that’s the kind of news you can use. Continue Reading >

You Can't Win

Is it your lucky day? If you’ve gotten a call or letter saying you’ve won a big cash prize, and just need to pay a small fee to claim it, maybe not. Continue Reading >

Blog Topic: 
Scam Alerts

Don't Text Back

You get a text message claiming your email account has been hacked. The message asks you to text back in order to reactivate your account. Has your account really been hacked, or is this a scam?

Here’s an example of a spam text making the rounds:

User #25384: Your Gmail profile has been compromised. Text back SENDNOW in order to reactivate your account.

Blog Topic: 
Scam Alerts, Technology

Two Tickets from Parasites (Don’t Get Scammed on Your Way to the Show)

Your favorite band is in town and you are ready to rock. Sure, tickets may be sold out at the box office — but that’s no big deal: An ad online says great seats still are available.  

Whoa, Nellie! Scammers know how badly you want to see that show.  The Federal Trade Commission is getting complaints from people who, unknowingly, have bought counterfeit tickets to concerts and other events.  

Here’s how to avoid a scammer’s song and dance: Continue Reading >

Blog Topic: 
Scam Alerts, Technology

Your First Line of Defense

We’re all consumers and information is the first line of defense in the marketplace. Everyone can benefit from amping up their consumer know-how and getting the inside skinny on avoiding scams. That’s true for servicemembers, veterans, and their families, too. And that’s the spirit behind Military Consumer Protection Day, July 17. The FTC, the Department of Defense, the Consumer Financial Protection Bureau, and Military Saves have teamed up for this first ever MCPD to kick off a year-round campaign to empower the military and veteran communities. Continue Reading >

Going Mobile

If you want easy access to reliable consumer tips and advice while you’re on-the-go, check out the Federal Trade Commission’s (FTC) new mobile-friendly navigation for our library of consumer information. You’ll have ready access to more than 1,000 helpful articles, videos, and audio tipsContinue Reading >

A DNC Birthday Suit

Today marks the 10th anniversary of the opening of the National Do Not Call Registry. What a fitting day for the FTC’s announcement of the biggest civil penalty ever collected in a Do Not Call case.

Mortgage Investors Corporation has agreed to pay $7.5 million to settle charges that its telemarketers called more than 5.4 million current and former U.S. service members whose phone numbers were on the Do Not Call Registry. Continue Reading >

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