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What consumers are telling us

Are you tired of getting telemarketing calls even though your number is on the national Do-Not-Call registry, or of running to pick up the phone only to be greeted by a pre-recorded sales pitch? You’re not alone. Our annual survey of state and local consumer protection agencies revealed that Do-Not-Call violations and other telemarketing abuses were the fastest-growing complaints they received in 2013. Continue Reading >

Credit scores: The higher, the better

The World Cup may be over, but it’s still important to know the score…your credit score, that is.

Ever wonder how a lender decides whether to grant you credit? For years, creditors have been using credit scoring systems to determine if you’d be a good risk for credit cards, auto loans, and mortgages. These days, other types of businesses — including auto and homeowners insurance companies and phone companies — are using credit scores to decide whether to issue you a policy or provide you with a service, and on what terms. Continue Reading >

New report highlights recommendations to protect consumers from mobile cramming

Chances are you have a mobile phone – according to a Pew Research Center Internet & American Life Project survey, almost 90 percent of us do. Continue Reading >

Blog Topic: 
Technology, Scam Alerts

New report highlights recommendations to protect consumers from mobile cramming

Chances are you have a mobile phone – according to a Pew Research Center Internet & American Life Project survey, almost 90 percent of us do. Continue Reading >

Blog Topic: 
Technology, Scam Alerts

Weight loss double-talk

Many people would give just about anything to eat like a Sumo wrestler, yet have the body of a tennis pro. And, unfortunately, many people have — given their money, that is — for pills and products falsely promising significant weight loss with little or no effort. Continue Reading >

Blog Topic: 
Health & Safety

Social Security Administration warns about online look-alikes

Looking for information about Social Security? Make sure you’re going to the right place.

The Social Security Administration (SSA) is warning that it’s found Twitter handles, Facebook pages, websites and apps that look official but aren’t connected to the agency. Sometimes they’re outright scams to steal your personal information. Continue Reading >

Blog Topic: 
Technology, Scam Alerts

Social Security Administration warns about online look-alikes

Looking for information about Social Security? Make sure you’re going to the right place.

The Social Security Administration (SSA) is warning that it’s found Twitter handles, Facebook pages, websites and apps that look official but aren’t connected to the agency. Sometimes they’re outright scams to steal your personal information. Continue Reading >

Blog Topic: 
Technology, Scam Alerts

Stop a debt collector’s empty threats

Calls from debt collectors can add to the stress of having financial problems. When those calls involve harassment, threats and intimidation, the situation can get even worse — especially if you don’t know your rights. Continue Reading >

Debt Collection & the Latino Community: October 23 Roundtable in Long Beach, CA

On October 23rd, 2014, staff from the Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB) will be at The Pointe Conference Center at California State University in Long Beach to co-host a roundtable featuring consumer advocates, industry leaders, state and federal regulators and academics. “Debt Collection & the Latino Community” will examine debt collection issues pertaining to Latino consumers who have limited English proficiency. Continue Reading >

Debt Collection & the Latino Community: October 23 Roundtable in Long Beach, CA

On October 23rd, 2014, staff from the Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB) will be at The Pointe Conference Center at California State University in Long Beach to co-host a roundtable featuring consumer advocates, industry leaders, state and federal regulators and academics. “Debt Collection & the Latino Community” will examine debt collection issues pertaining to Latino consumers who have limited English proficiency. Continue Reading >

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