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Been hacked or hijacked? Read this.

Your email’s been hacked — what do you do?

Your computer’s been hijacked by malware — how do you get it back?

If you’re not sure where to start — or you’re the person everyone asks for help getting started — we’ve got two new videos, in English and Spanish, with the steps to help.

Don’t just watch — share the videos with friends and family, neighborhood listservs, groups you’ve joined. You’ll be spreading good computer karma Continue Reading >

Blog Topic: 
Technology, Scam Alerts

It’s the IRS calling…or is it?

Here at the FTC, we think about scams all day long. What are the scammers’ new angles? How can we keep ahead of them? We hear from people about the scams they see, and we turn that into tips people use to spot and avoid scams.

But scammers find FTC staff, just as they find the rest of America. My colleagues and I have even gotten calls on our work phones, offering reduced credit card interest rates, or claiming to be tech support calling about problems with our computers. We also get the calls at home. In fact, someone claiming to work for the IRS called my house just last week: Continue Reading >

Blog Topic: 
Scam Alerts

Credit card use denied at retail foreign exchange firms

National Futures Association (NFA) recently announced that the Commodity Futures Trading Commission approved banning the use of credit cards to fund retail foreign exchange (forex) and futures accounts. The ban became effective January 31, 2015. Continue Reading >

Blog Topic: 
Investing

Your top 5 questions about unwanted calls and the National Do Not Call Registry

1. How can I make it stop?

You signed up for the Do Not Call Registry ages ago, but you’re suddenly getting a bunch of unwanted calls. What can you do? Continue Reading >

Blog Topic: 
Scam Alerts

Protecting Your Online Brokerage Accounts from Fraud

The SEC’s Office of Investor Education and Advocacy is issuing this Investor Bulletin to help investors protect their online brokerage accounts from fraud.  As with all web-based accounts, investors should take precautions to help ensure that their online brokerage accounts remain secure.  These online security tips can help.    Continue Reading >

Blog Topic: 
Technology, Investing

Protecting Your Online Brokerage Accounts from Fraud

The SEC’s Office of Investor Education and Advocacy is issuing this Investor Bulletin to help investors protect their online brokerage accounts from fraud.  As with all web-based accounts, investors should take precautions to help ensure that their online brokerage accounts remain secure.  These online security tips can help.    Continue Reading >

Blog Topic: 
Technology, Investing

Cleveland Consumer Action Network Challenges Students in Northeast Ohio Universities and Colleges in Its First Ever College Video Contest

To celebrate National Consumer Protection Week this year, the Cleveland Consumer Action Network (CCAN) is challenging students from several Northeast Ohio universities and colleges to film the most creative and informative videos that highlight one of several consumer issues and help their peers spot, stop, and avoid scams. Continue Reading >

Cleveland Consumer Action Network Challenges Students in Northeast Ohio Universities and Colleges in Its First Ever College Video Contest

To celebrate National Consumer Protection Week this year, the Cleveland Consumer Action Network (CCAN) is challenging students from several Northeast Ohio universities and colleges to film the most creative and informative videos that highlight one of several consumer issues and help their peers spot, stop, and avoid scams. Continue Reading >

Colorado Attorney General's Office Unveils Top 2014 Consumer Complaints and Inquiries

In recognition of National Consumer Protection Week, the Consumer Protection Section of the Colorado Attorney General’s Office unveiled its annual list of the top ten consumer complaints. During the 2014 calendar year, consumers filed 9,568 complaints and inquiries. This represents a 10% increase in complaints and inquiries from the 8,654 complaints filed in 2013. Continue Reading >

Colorado Attorney General's Office Unveils Top 2014 Consumer Complaints and Inquiries

In recognition of National Consumer Protection Week, the Consumer Protection Section of the Colorado Attorney General’s Office unveiled its annual list of the top ten consumer complaints. During the 2014 calendar year, consumers filed 9,568 complaints and inquiries. This represents a 10% increase in complaints and inquiries from the 8,654 complaints filed in 2013. Continue Reading >

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