Have you checked your mobile phone bill lately? See any charges for random text messages you get? Not reading your statement with an eye out for fraudulent charges crammed onto your bill can be a costly mistake.
A recent case settled by the FTC claimed that Tatto Inc., a company that creates and sends celebrity gossip, trivia, and horoscope text messages to phones, crammed a $9.99 monthly “Premium Text Messaging Services” subscription charge onto people’s phone bills without their knowledge or consent. Although many people ignored the text messages as spam, the charge still was on their bill. Worse yet, when they detected the charges and reported them to their phone carrier, or directly to Tatto, Inc., many customers couldn’t get adequate refunds for the months of fraudulent charges they hadn’t noticed.
It doesn’t have to be that way. Here’s how to detect and avoid cramming charges on your mobile bill:
If you suspect you’ve been a victim of cramming, contact your phone carrier first about the charges, and file a complaint with the FTC.