FTC, BBB and NY agencies name top consumer complaints, offer consumer tips during NCPW

The Federal Trade Commission’s Northeast Regional Office and the Better Business Bureau Serving Metropolitan New York, and nine other consumer protection agencies and organizations will announce the top consumer complaints of the past year and provide New York area consumers with helpful tips on protecting themselves from these scams.  The press conference will take place during National Consumer Protection Week, on Thursday, March 6, 10:30 to 11:30 a.m., at Alexander Hamilton U.S. Custom House, Meeting Room 1, 1 Bowling Green in New York City.

In addition to the partners listed below, consumers will be on hand to discuss their personal experiences with these scams. At 11:00 a.m., representatives from the participating agencies and organizations will address the Spanish media on the top frauds.  Local Spanish-speaking consumers will be available for interviews. Scheduled speakers include:

  • William Efron, Regional Director, FTC, Northeast Region
  • Claire Rosenzweig, President & CEO, Better Business Bureau Serving Metropolitan New York
  • Donna Harris, Public Information Representative, U.S. Postal Inspection Service
  • Clark Russell, Acting Bureau Chief, Internet Bureau, N.Y.S. Office of Attorney General
  • Cesar A. Perales, Secretary of State, N.Y. Department of State
  • Joy Feigenbaum, Executive Deputy Superintendent, Financial Frauds & Consumer Protection, N.Y.S. Department of Financial Services
  • Alba Pico, First Deputy Commissioner N.Y.C. Department of Consumer Affairs
  • Beth Finkel, State Director, AARP New York
  • Representatives from NeighborWorks America, the Lawyers’ Committee for Civil Rights Under Law, and the New York County District Attorney’s Office


Funny, I filed a complaint two years ago about a stock buy back program that cost me thousands in equity value and never got a reply. what a joke.....FTC needs to be fired and rebuilt from the ground up

I have been involved in a scam or 2 and getting rid of them is such a pain. The last group of non English speaking people are demanding money or else: call my local police dept and garnish my wages. At first they were attorneys and now they are officers of the Federal Trade Commission. Wow! When will this nightmare stop. They call my home at 6am, cell phone, and now my work #. I tried to file acomplaint but it costs $25.00 to complain. So much for customer protection!

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