Credit, Credit Cards & Debt

World’s Largest Debt Collector Pays the Price for Harassing Consumers

If you’re behind in paying your bills, or a creditor’s records mistakenly show that you are, a debt collector may contact you. You have the right to be treated fairly by debt collectors. They can't use abusive, deceptive or unfair practices to collect from you. That includes making harassing phone calls. But according to the Federal Trade Commission, that’s just what the world’s largest debt collection operation did. Continue Reading >

Going Mobile

If you want easy access to reliable consumer tips and advice while you’re on-the-go, check out the Federal Trade Commission’s (FTC) new mobile-friendly navigation for our library of consumer information. You’ll have ready access to more than 1,000 helpful articles, videos, and audio tipsContinue Reading >

A DNC Birthday Suit

Today marks the 10th anniversary of the opening of the National Do Not Call Registry. What a fitting day for the FTC’s announcement of the biggest civil penalty ever collected in a Do Not Call case.

Mortgage Investors Corporation has agreed to pay $7.5 million to settle charges that its telemarketers called more than 5.4 million current and former U.S. service members whose phone numbers were on the Do Not Call Registry. Continue Reading >

What You Auto Know

Military Consumer Protection Day is right around the corner! Mark your calendars for July 17. To get in gear, we’re hosting a Twitter Chat June 26 at 2pm (EDT).Staff from the FTC, DoD’s Military One Source, and Military Saves will answer questions for 60 minutes about buying a new or used car and other issues related to vehicles. To participate, follow @FTC and Tweet questions with the hashtag #mcpd or #MCPD. Visit military.ncpw.gov to learn more. Continue Reading >

A Little Birdie Told Me.

Are you a servicemember who’s curious about credit?  Or are you dealing with debt?  Maybe you’re a military spouse who wants some tips on managing money. Then join us for a Twitter chat about consumer protection issues on June 19 at 2 p.m.  FTC staff and our partners at DoD, the Consumer Financial Protection Bureau’s Office of Servicemember Affairs, and Military Saves – will answer questions for 60 minutes on credit, debt, and savings.  To participate, follow @FTC and Tweet questions with the hashtag #mcpd. Continue Reading >

Military Consumer Protection Day 2013

Calling all military families and veterans! Are you looking to protect yourself or your family from fraud, identity theft, and scams? Maybe you’re curious about the best way to use credit, shop for a used car, or maximize your security online.   Continue Reading >

A Guide to Protecting Foster Kids’ Credit

Every year, more than 26,000 kids in the United States age out of foster care. Remember how difficult it was to navigate through the world when you were 18? Now imagine you had to do it with nearly no support system – and with a mountain of debt in your name, thanks to identity theft. Continue Reading >

Buying the Best Gift Card for Mom…and You

As Mother’s Day approaches, you’re probably wondering what to get the mom who may have everything. More than likely, gift cards have crossed your mind as the perfect solution.

The Federal Trade Commission, the nation’s consumer protection agency, recommends these tips to ensure the card you choose is, truly, the perfect present — for both of you:

Buying Gift Cards  Continue Reading >

Guest Post: LawHelp.org Offers Legal Help to Consumers

Each year, thousands of people will face a consumer problem with a legal dimension – for example homeowners dealing with loan modification scams, or people with debts incurred because of identity theft or a medical emergency. Finding help with these issues can be challenging, and for families with limited means, a single incident of identity theft or being victimized by a scam can wipe out hard-earned resources and put their financial stability at risk.  Continue Reading >

FTC Annual Highlights

Springtime: For us here at FTC headquarters, it means warm weather, cherry blossoms on the National Mall, and the publication of the agency’s Annual Highlights. Take a look at our highlights for the past year, presented in an interactive format, and find out how the FTC: Continue Reading >

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