Credit, Credit Cards & Debt

“Free credit scores” from One Technologies came at a price

“Free credit scores” sounds good, right? But what if you signed up for “free credit scores,” then found out you were enrolled in a credit monitoring program that costs $29.95 per month? Not so good. That’s what the FTC says happened with a company called One Technologies, Inc. Continue Reading >

Debt brokers expose sensitive financial info

Companies have left people’s sensitive personal and financial information in all the wrong places — in dumpsters, on car seats, and even in employees’ backpacks.

Now, the FTC has sued two debt sellers for posting spreadsheets with the sensitive information of more than 70,000 people on a public website, making it — along with information about a debt they might owe — available to anyone who happened on the site. Continue Reading >

Ready for the ho-ho-holidays? Let’s talk.

According to a recent survey, half of Americans dread holiday shopping. Whether you love or hate it, we’ll be in the thick of the season before you know it. Doing some advance planning can take the edge off that dread. If you’d like some tips on making the most of holiday shopping, join us for a Twitter chat with the Department of Defense's Military One Source, the Consumer Financial Protection Bureau, and Military Saves on Thursday, November 6 at 2:00pm, Eastern timeContinue Reading >

Check out the auto dealer and financing – before you sign

You want to buy a car and need financing, but your credit isn’t so great. Most dealerships have a Finance and Insurance (F&I) Department that will tell you about their financing options. To get the process started, the F&I Department will ask you to complete a credit application, which includes your monthly income and information on current credit accounts, including debt you owe. Continue Reading >

Order free consumer resources for your Hispanic Heritage Month celebration

The calendar says August: time for TV re-runs, back-to-school sales and the beginning of the futbol season. It’s also time to start planning for Hispanic Heritage Month.

The FTC has free resources to help people learn their rights and avoid fraud. Not sure where to start? Try some of our most popular publications. They’re about scams, online safety, identity theft, scams against immigrants, and managing your money. Continue Reading >

Russian hackers might have your info — now what?

You may have heard about it in the news: reports that Russian hackers have stolen more than a billion unique username and password combinations, and more than 500 million email addresses, grabbed from thousands of websites. What should you do about it? We asked our resident expert, Maneesha Mithal, director of our Division of Privacy and Identity Protection.

Q. How do you know if your information was part of this hack?  Continue Reading >

What consumers are telling us

Are you tired of getting telemarketing calls even though your number is on the national Do-Not-Call registry, or of running to pick up the phone only to be greeted by a pre-recorded sales pitch? You’re not alone. Our annual survey of state and local consumer protection agencies revealed that Do-Not-Call violations and other telemarketing abuses were the fastest-growing complaints they received in 2013. Continue Reading >

Credit scores: The higher, the better

The World Cup may be over, but it’s still important to know the score…your credit score, that is.

Ever wonder how a lender decides whether to grant you credit? For years, creditors have been using credit scoring systems to determine if you’d be a good risk for credit cards, auto loans, and mortgages. These days, other types of businesses — including auto and homeowners insurance companies and phone companies — are using credit scores to decide whether to issue you a policy or provide you with a service, and on what terms. Continue Reading >

Stop a debt collector’s empty threats

Calls from debt collectors can add to the stress of having financial problems. When those calls involve harassment, threats and intimidation, the situation can get even worse — especially if you don’t know your rights. Continue Reading >

Debt Collection & the Latino Community: October 23 Roundtable in Long Beach, CA

On October 23rd, 2014, staff from the Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB) will be at The Pointe Conference Center at California State University in Long Beach to co-host a roundtable featuring consumer advocates, industry leaders, state and federal regulators and academics. “Debt Collection & the Latino Community” will examine debt collection issues pertaining to Latino consumers who have limited English proficiency. Continue Reading >

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