Credit, Credit Cards & Debt

Stop a debt collector’s empty threats

Calls from debt collectors can add to the stress of having financial problems. When those calls involve harassment, threats and intimidation, the situation can get even worse — especially if you don’t know your rights. Continue Reading >

Debt Collection & the Latino Community: October 23 Roundtable in Long Beach, CA

On October 23rd, 2014, staff from the Federal Trade Commission (FTC) and Consumer Financial Protection Bureau (CFPB) will be at The Pointe Conference Center at California State University in Long Beach to co-host a roundtable featuring consumer advocates, industry leaders, state and federal regulators and academics. “Debt Collection & the Latino Community” will examine debt collection issues pertaining to Latino consumers who have limited English proficiency. Continue Reading >

Getting your house in order: Steps to take before you deploy

So you’ve just received orders, and you’re due to deploy. Before you go, there are a number of steps you should take to protect your family and financial future.

Know your rights.

The federal Servicemembers Civil Relief Act provides protection for active military servicemembers. The law’s purpose is to postpone or suspend certain civil obligations so active duty members of the Armed Forces can focus their full attention on their military responsibilities without adverse consequences for them or their families. Continue Reading >

Military Consumer Protection Day partners to host Twitter chat

To help celebrate the second annual MCPD, MilitarySaves, the Department of Defense, the Consumer Financial Protection Bureau and the Federal Trade Commission will host a town hall/Twitter chat at 2  p.m. EST, July 16. To join the conversation, which is focused on identity theft and credit-related issues, submit questions using the hashtag #MCPD2014

MCPD is part of Military Consumer, a year-round campaign to empower and engage servicemembers, veterans and their families with information related to pocketbook issues. Continue Reading >

Visit the FTC at the NCLR Annual Conference in Los Angeles

The FTC is going to sunny California!

If you are near Los Angeles July 19 – 22, visit the FTC booth at the National Council of La Raza (NCLR) annual conference! I’ll be there, with other bilingual staffers, to answer your questions relating to frauds and scams, as well as how to file a complaintContinue Reading >

Military consumers: Salutes to you!

Frequent relocation, separation from family and friends, the stresses of deployment and a steady paycheck from Uncle Sam can make military households an attractive target for scam artists. That’s why the Department of Defense, the Federal Trade Commission, the Consumer Financial Protection Bureau’s Office of Servicemember Affairs, and Military Saves have joined to sponsor Military Consumer — a campaign to empower military and veteran communities with tips and tools to be informed consumers.    Continue Reading >

Driving a deal on a used set of wheels

With the average price of a new car idling at over $31,000, you might be thinking about buying used. After all, the average price for a used car from a dealership is about $18,000. Continue Reading >

A handy consumer resource

How does a fixed rate mortgage compare to a variable rate mortgage?What can you do about a store that doesn’t honor its refund policy? What if you have a complaint about an insurance company?

The world can be a tricky place for consumers. It takes time and energy to research companies, compare products, and stay up-to-date on the latest scams. At times, it might feel like a full time job. The 2014 Consumer Action Handbook can help, and it’s now available to order or download for free. Continue Reading >

Whoa there! Watch out for cell phone ‘credit muling’

Scammers have found yet another way to exploit people who need money fast, including cash-strapped college students: Pay them to open wireless contracts that include new smart phones, tablets and other mobile devices. The scammers target people to act as “credit mules.” That’s when a scammer uses someone else's identity, personal information and credit to get something of value. In this case, it’s a wireless device. Continue Reading >

FTC puts the brakes on national subprime auto lender

Talk about a bumpy ride for consumers! Continue Reading >

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