The central mission of the Consumer Financial Protection Bureau (CFPB) is to make markets for consumer financial products and services work. When we do our job right, it’s easier for you to shop for a home loan, a credit card, a student loan, or to use other financial products.
This week is National Consumer Protection Week. From March 2-8, we’re joining about 75 other organizations to shine a spotlight on consumer rights and making good financial decisions.
While National Consumer Protection Week lasts only seven days, we’re here year-round with tools to help you make financial decisions and to solve financial challenges.
ComplaintsHave a problem with a financial product or service? Tell us about it. We'll share your complaint with the company. Then, we’ll work to get a response from them. Submit a complaint online or by calling (855) 411-2372.
Answers to questionsHave a question about mortgages, credit cards, money transfers, student loans, debt collection, pay day loans, bank accounts, and auto loans? Get straight answers online from Ask CFPB.
Tools for specific audiences
Sometimes, who you are shapes the financial decisions you have to make. Some CFPB tools help special groups:
Check out consumerfinance.gov to learn more about our work.