BBB celebrates National Consumer Protection Week with a BBB Tip-A-Day

To celebrate the 16th Annual National Consumer Protection Week (NCPW), Better Business Bureau is offering savvy consumers seven important tips. Sign up here to receive a BBB tip-a-day on the latest consumer topics. For a decade, BBB has enjoyed supporting NCPW and we are pleased to, once again, encourage every consumer to take full advantage of their consumer rights and make better-informed purchasing decisions.

Our BBB Business Reviews are here to help you make informed buying decisions. Consumers can find tips and resources designed to keep you savvy and safe. Find everything from how to hire a home contractor to how to make sound investment decisions with BBB Smart Investing. Not sure if that email or phone call is real? Stay on top of the latest scams by following BBB Scam Stopper and sign up for our Scam Alerts to avoid falling victim.

ABOUT BBB: For more than 100 years, BBB has been helping consumers find businesses, brands and charities they can trust. Last year, consumers turned to BBB 124 million times for Business Reviews on more than 4.5 million companies and Charity Reports on 11,000 charities - all available free at bbb.org.

Comments

BBB/--BETTER BUSINESS BEURO IS a useless corrupted organization.
AN organization that protect thieves, simply by there method, while indicating to assist the victim.

I have never, ever in my 73 years of age ,won a case, that they get involved with.
They write letters to the crook, alerting them, and then ending the case with excuses.
excuses such as (( we wrote and have received no reply. Or we have no such registered business. Always an excuse, do not BELIEVE in the BBB. Helps not the victim.

It just HAPPEND TOME AGAIN this Jan/2014 for my tired experience in all my years, with acontractor that they have assisted in by warning him, and then dropping my case.

BBB handles nearly a million complaints a year from customers of businesses across the United States and Canada. It's not possible to "win a case" and we do not "assist the victim." What we do is listen to both sides and help the business and the consumer work together to resolve their differences.

If a business refuses to respond to a BBB complaint, we have no choice but to close the complaint as "unresolved." That goes on the BBB Business Review for that company. It is not possible for a business to maintain a decent grade without responding to complaints, so most businesses work with us. Consumers should always check bbb.org first before doing business with a company. See how they handle complaints, read what previous customers have said.

If you file a complaint and we cannot find the company at all, it was probably a scam and should be reported to law enforcement.

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