Banking

Get ready for National Consumer Protection Week!

It’s about that time again. Are you ready?

Every year, National Consumer Protection Week (NCPW), encourages people and businesses to learn more about avoiding scams and understanding consumer rights. This year, NCPW takes place March 1-7, 2015. NCPW highlights free resources from government agencies and consumer organizations to help people make smarter buying decisions and spot rip-offs. Continue Reading >

Top blog posts of 2014

It’s that time of year when everyone’s compiling their Best of 2014 list. We didn’t want to miss the fun so here’s our own list of the 10 Most Read Consumer Blog Posts of 2014.

10. Is that debt collector for real? told you about a company the courts shuttered for duping consumers into paying $3.5 million in debts they didn’t owe. Continue Reading >

Getting your house in order: Steps to take before you deploy

So you’ve just received orders, and you’re due to deploy. Before you go, there are a number of steps you should take to protect your family and financial future.

Know your rights.

The federal Servicemembers Civil Relief Act provides protection for active military servicemembers. The law’s purpose is to postpone or suspend certain civil obligations so active duty members of the Armed Forces can focus their full attention on their military responsibilities without adverse consequences for them or their families. Continue Reading >

Visit the FTC at the NCLR Annual Conference in Los Angeles

The FTC is going to sunny California!

If you are near Los Angeles July 19 – 22, visit the FTC booth at the National Council of La Raza (NCLR) annual conference! I’ll be there, with other bilingual staffers, to answer your questions relating to frauds and scams, as well as how to file a complaintContinue Reading >

Military consumers: Salutes to you!

Frequent relocation, separation from family and friends, the stresses of deployment and a steady paycheck from Uncle Sam can make military households an attractive target for scam artists. That’s why the Department of Defense, the Federal Trade Commission, the Consumer Financial Protection Bureau’s Office of Servicemember Affairs, and Military Saves have joined to sponsor Military Consumer — a campaign to empower military and veteran communities with tips and tools to be informed consumers.    Continue Reading >

A handy consumer resource

How does a fixed rate mortgage compare to a variable rate mortgage?What can you do about a store that doesn’t honor its refund policy? What if you have a complaint about an insurance company?

The world can be a tricky place for consumers. It takes time and energy to research companies, compare products, and stay up-to-date on the latest scams. At times, it might feel like a full time job. The 2014 Consumer Action Handbook can help, and it’s now available to order or download for free. Continue Reading >

It pays to read your bills

True, bills aren’t the most thrilling read. They are hardly funny, there are no vampires or romantic triangles, and you probably won’t be pleased if there’s any suspense involved. Continue Reading >

Now’s the time to start a savings plan

April is financial literacy month, and what a better way to celebrate than starting a savings plan.

No matter your stage of life, it’s important to have savings: Whether it’s for a special purchase, a college education, your first home, retirement, or an emergency fund. But just how do you get started and stay on course? Here are a few tips to help you reach your savings goal. Continue Reading >

Four things to do before making any financial decisions

Making financial decisions can be confusing and overwhelming, to the point that you do nothing to prepare for your financial future. Don’t fall victim to that feeling; take these steps to protect your hard-earned money and give you financial peace of mind:

Set a goal. Just as if you were shopping for a car, know what features you want to have in your credit card, investment, budgeting spreadsheet or any other financial resource. Establish how you want to use this particular resource and keep that goal in mind. Continue Reading >

NCUA’s adventure game “Hit the Road” helps young people learn money skills

National Financial Literacy Month is upon us, and there are a lot of resources available to help consumers, particularly young people, become more educated about money. Promoting financial literacy is a year-round commitment for the National Credit Union Administration. Continue Reading >

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