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How to write an effective complaint letter

Having a problem with a product or service can be frustrating. When you’re trying to resolve a problem with a company, the first step should be to discuss your concerns with a representative of the business. If a phone call or email doesn’t resolve the problem, consider writing a complaint letter.

A letter is important. It puts your complaint on record with the company, helps preserve any legal rights you may have in the situation, and lets the company know you’re serious about pursuing the complaint. Continue Reading >

How to write an effective complaint letter

Having a problem with a product or service can be frustrating. When you’re trying to resolve a problem with a company, the first step should be to discuss your concerns with a representative of the business. If a phone call or email doesn’t resolve the problem, consider writing a complaint letter.

A letter is important. It puts your complaint on record with the company, helps preserve any legal rights you may have in the situation, and lets the company know you’re serious about pursuing the complaint. Continue Reading >

FTC: Video reviews of Xbox One were deceptive

It’s no surprise that gamers excited about the release of a new gaming console would go online to see what people are saying about it. But they might be surprised to learn that some people who posted video reviews were paid to say positive things—and didn’t disclose that. That’s what the FTC says happened in the days leading up to the launch of Microsoft’s Xbox One, according to a complaint filed today by the agency. Continue Reading >

Blog Topic: 
Technology

Spotting an illegal pyramid scheme 101

Your social media feed is abuzz with stories of people making serious money selling an energy drink. Not one to miss out an opportunity, you do a quick search and come across a viral video. The guy making the pitch insists you can make thousands of dollars a month. “Forget working 9 to 5. Join the Young People Revolution!” he says. You think to yourself, “I’m young people! And I can totally get on board with a revolution.” Continue Reading >

Blog Topic: 
Your Business, Investing

Spotting an illegal pyramid scheme 101

Your social media feed is abuzz with stories of people making serious money selling an energy drink. Not one to miss out an opportunity, you do a quick search and come across a viral video. The guy making the pitch insists you can make thousands of dollars a month. “Forget working 9 to 5. Join the Young People Revolution!” he says. You think to yourself, “I’m young people! And I can totally get on board with a revolution.” Continue Reading >

Blog Topic: 
Your Business, Investing

What’s the deal with “Rachel from Card Services”? Your top 3 questions answered.

“Hi, this is Rachel from Card Services calling about your credit card account. It appears that you are now eligible for a significantly lower interest rate on your account. However, this offer is about to expire, so please press 1 now to be transferred to a live representative who can assist you in securing your lower interest rate.” Continue Reading >

Scammer seeks assistant

Online scammers are recruiting. They’re looking for people to help them transfer money and stolen goods. Of course, they don’t come right out and say that’s what they want. Instead, they claim to offer work at home jobs or pretend to be your romantic partner and ask you for a ‘favor.’ The scammers’ goal: to use your bank account, personal information and address to help them steal money. Continue Reading >

Blog Topic: 
Scam Alerts

Leads, lies, and losing big

Want to work from home? How about a job helping small businesses get loans or cash advances?

For people recruited by Money Now Funding (aka Nationwide Lending, among other names), it seemed like a great opportunity. In reality, it was a con. People were left loaded with debt — sometimes tens of thousands of dollars of debt — and no income. Today the FTC announced that the companies behind the scheme have been shut down. Continue Reading >

Leads, lies, and losing big

Want to work from home? How about a job helping small businesses get loans or cash advances?

For people recruited by Money Now Funding (aka Nationwide Lending, among other names), it seemed like a great opportunity. In reality, it was a con. People were left loaded with debt — sometimes tens of thousands of dollars of debt — and no income. Today the FTC announced that the companies behind the scheme have been shut down. Continue Reading >

Scam-proof your doorstep

Nowadays, you can encounter a scam artist just about anywhere — online, over the phone and even at your door. Here are a few ruses that might come a’ knocking, and tips to avoid getting taken:

Home repair scams

Someone offers to do yardwork or make repairs in or around your home. You want to save money and really need the work done so you give it a shot. He or she takes a cash payment from you upfront… and never returns.

Cable reconnect scams  Continue Reading >

Blog Topic: 
Scam Alerts

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